Integrated Services Proposal · 29 July 2026

Three services. One team on site. One number.

Cleaning, ablution hygiene and pest control at The Felix under one owner-managed contractor — with a shared high-level supervisor on site daily, mechanised floor care, and every shift clocked and reported live.

See what's covered ↓
Boxwood PortfolioPrepared for · attn. Michelle Ellis
The FelixLower Burg Street, Cape Town CBD
Ref 8719584139Cleaning · Hygiene 8721242210 · Pest 8794230764
Three in one
Cleaning
Hygiene · Pest
One contract at The Felix
Since 2004
Owner-managed, South African
Level 2
B-BBEE contributor
24/7
Live attendance, control-room monitored
3 in 1
Cleaning, hygiene and pest — one report
What's covered

Everything The Felix needs, from one contractor.

Common-area cleaning day and night, ablution hygiene equipment and servicing, and rodent control through the basement and parking — mobilised together, supervised daily and reported in one place.

Cleaning · ready to start

Common-area cleaning

  • 7 day-shift hygiene operators plus 3 on night shift, 7 days a week, with a shared high-level supervisor on site daily
  • Entrances, foyers, passages, lift lobbies, stairwells, office common areas and ablutions — plus refuse control, parking and fire escapes
  • Night shift dedicated to deep cleaning, so the building is presentation-ready before tenants arrive
  • Full statutory cover — all leave (annual, sick, family responsibility and AWOL replacement), provident fund, bonus, UIF, skills levy and COID — plus equipment, chemicals, consumables and uniforms
Hygiene · ready to start

Ablution hygiene

  • 34 sanitary bins serviced fortnightly — 14 new hands-free pedal units supplied by Koreserv, 20 existing client units
  • 12 white and silver Microburst 3000 air-freshener dispensers, programmable, serviced monthly
  • Fragrance refills, batteries and bin liners included in the monthly fee
  • Installed and maintained by Koreserv over a 36-month term
Pest · ready to start

Pest & rodent control

  • 46 Combat rodent bait stations through the basement and parking, serviced monthly
  • Registered, compliant handling with a report after every visit
  • All equipment supplied and maintained; it stays Koreserv's
  • Pet-friendly deterrents available where needed
What's included — Common-area cleaning
Basement, parking and refuse areas
Method: Daily blow/sweep and spot-mop of light spills.
Chemicals: Neutral floor cleaner
Equipment: Push sweeper, blower
Ablutions — ladies, gents and accessible
Method: AM full clean & disinfect of WCs, urinals and basins; descale; mop floor; restock; midday service; weekly grout scrub.
Chemicals: Acidic bathroom cleaner/descaler, disinfectant, glass cleaner, air freshener
Equipment: Colour-coded cloths & mop, toilet brush, janitorial trolley, deck brush
Lift cars and lift lobbies
Method: Daily sweep/vac and damp mop floor, wipe timber panels, clean mirrors and doors; weekly brass polish and timber feed.
Chemicals: Neutral cleaner, glass cleaner, timber-safe cleaner, brass polish
Equipment: Mop, microfibre, glass cloth, vacuum
Stairwells and fire escapes
Method: Daily sweep/vac of treads & landings, spot mop, disinfect handrails; weekly edge and grout scrub.
Chemicals: Neutral cleaner, disinfectant
Equipment: Broom/backpack vac, mop, deck brush, wet-floor signs
Entrances, foyers and passages
Method: Daily dust-mop and damp mop, clean glass doors, lift entrance mats, wipe touch points; weekly machine buff for shine.
Chemicals: Neutral floor cleaner, glass cleaner
Equipment: Dust mop, trolley mop, high-speed scrubber, window kit

Delivered by a shared high-level supervisor and 7 day-shift operators (06:00–14:00, 08:00–17:00 and 10:00–19:00) plus 3 night-shift operators (20:00–06:00), working off a signed daily checklist and reported live on Koreserv’s own system. Reduced cover on Sundays and public holidays. The monthly fee carries full statutory cover: all leave (annual, sick, family responsibility and AWOL replacement), provident fund, bonus, UIF, skills levy, COID, uniforms, chemicals, equipment and contract management.

What's included — Ablution hygiene
White plastic Sanibin, hands-free pedal
White plastic Sanibin · pedal · CORESAN1
Installed equipment
  • White plastic Sanibin, hands-free pedal · CORESAN1 ×14
  • White and silver air freshener, Microburst 3000 · PHTIC02 ×12
  • Existing client sanitary bins taken onto service ×20
Serviced & included
  • Sanitary bins — all 34 units Fortnightly
  • Air fresheners Monthly
  • Duracell C-Cell batteries ×24
  • Fragrance refills ×144
  • Sanitary bin liners Incl.

Installed and maintained by Koreserv over a 36-month term; all equipment remains Koreserv’s property. The 12 air fresheners currently serviced by the onsite cleaning team can be taken over by the hygiene division — select that option in the pricing below. Refills such as toilet paper, soap and seat cleaner are ordered as used and invoiced separately.

What's included — Pest & rodent control
Service
  • Combat rodent bait stations, basement & parking ×46
  • Serviced monthly Monthly
  • Labour and chemicals Incl.
  • Digital report each visit Incl.
Included
  • All bait stations supplied & maintained Koreserv
  • Pet-friendly deterrents where needed On request
  • Registered, compliant handling

All equipment on site remains the property of Koreserv; bait and stations are replenished as part of the monthly fee. Costing is based on a 36-month agreement.

Build the bundle

One supplier. One report. One number.

Toggle the services you want and watch the total move. Everything sits under a single point of contact, with a full cost breakdown supplied alongside this proposal.

The alternative is three separate contractors — three invoices, three site inductions, three people to chase when something slips. This is one supplier, one report, one number.

Common-area cleaning

Supervisor + 7 day · 3 night · 7 days a week
R120 245

Ablution hygiene

R3 053

Pest & rodent control

46 bait stations · basement & parking · monthly
R1 930
Monthly total, excl. VAT
R125 228
+ VAT R18 784,24  ·  incl. VAT R144 012,51
Accept this bundle
Final figures confirmed on signed scope.

All figures exclude VAT and are quoted monthly. Pricing holds until 28 February each year; gazetted contract cleaning wages increase on 1 March and our fees adjust from that date at broadly the same rate. Proposal valid 30 days from issue.

Open costing · supplied with this proposal R125 228,27 per month, excl VAT

The cleaning fee is broken out in full in the accompanying document — basic wages, Sunday and public holiday pay, statutory obligations, other direct costs, operations management, overhead contribution, gross margin, equipment and third-party costs, then the discount applied. You can see exactly where the fee goes before you commit to it.

Extend anytime: Manned guarding & security General maintenance Annual deep clean Decontamination & sterilisation Waste management
What makes us different

The oversight is digital — so the standard holds.

Most contractors promise consistency. We monitor it, log it, and put it in your hands in one place. This is how you know the service won't slip.

Digital systems, end to end

Staffing, scheduling, on-site checks and reporting all run on our own digital platform — nothing lives on a clipboard that goes missing.

Live time & attendance

Every operator clocks in on site, monitored live by our 24-hour PSIRA control room. Absence is flagged the instant it happens and covered — no ghost shifts, no gaps you hear about after the fact.

A report for every division

Cleaning, hygiene and pest each generate their own live report — attendance, checklists, issues, photos — all landing on Koreserv’s own reporting platform. Scan a QR code and every division’s report sits in one place. No chasing, no month-end surprises.

Live reporting screens, the attendance view and the control room slot in here.

Staff testimonials

Meet the people behind the promise.

The team who'll actually be on your site — in their own words.

Track record

Long contracts, not quick wins.

Contactable references, with contract values, supplied alongside this proposal.

"As managing agents, we've appointed Koreserv across security, cleaning, hygiene and pest — and we've kept growing the relationship because the service levels hold."

Mark Macleod · Regional Head, Spire Property Solutions
10 yrs+

Bolton Footwear

Manufacturing · R180k–R230k p/m
7 yrs+

Homechoice

Corporate · Cape Town · R150k–R170k p/m
Multi-yr

Lancewood / Libstar

Food manufacturing · R1m–R1.2m p/m
8 yrs

Paarl Mall

Retail centre · R130k–R180k p/m
Current

Zutari

Corporate facilities · R60k–R80k p/m
On site

Spire Property Solutions

Managing agent · soft services
Your safety net

Low-risk to switch. On purpose.

Switching a service supplier carries risk. We'd rather carry it than ask you to.

Start on a one-month fixed term

Cleaning begins on a one-month fixed-term contract — prove it for a month before you commit to the full term.

Reviewed at 30 days

We sit down at the end of that month against the KPIs we agreed. You carry on only if you're happy.

Put right at our cost

Miss an agreed standard and we remediate at our cost — extra resource or a re-clean, no charge to you.

Next step

Ready to go ahead?

Accept the quote and we’ll draft the contract straight away — with your agreed KPIs and the one-month review built in. Prefer to see it live first? Book a presentation and we’ll take your team through it.

1

You accept

Online, in one click

2

Contract drafted

Agreed KPIs and one-month review built in

3

We mobilise

Team on site, live reporting from day one

Proposal valid 30 days from issue · 29 July 2026 · Koreserv (Pty) Ltd
Koreserv